1. Satisfaction Guarantee

Craft Corner India offers a 100% satisfaction guarantee on all our products. If you're not completely satisfied with the quality, freshness, or condition of any item in your order, we will provide a refund or credit at our discretion.

This guarantee applies to both one-time purchases and subscription deliveries.

2. Eligibility for Refunds

You may be eligible for a refund in the following circumstances:

• Quality Issues: Products that are damaged, spoiled, or otherwise not up to our quality standards upon delivery
• Missing Items: Products that were charged but not included in your delivery
• Incorrect Items: Products that were delivered but different from what you ordered
• Late Delivery: Deliveries that arrive significantly outside the scheduled delivery window, resulting in product spoilage
• General Dissatisfaction: If you are unhappy with a product for any reason

3. Refund Request Timeframe

To be eligible for a refund, you must notify us of the issue within:

• 48 hours of delivery for quality issues, missing items, or incorrect items
• 24 hours of the scheduled delivery time for late deliveries

We strongly recommend that you inspect your order as soon as possible after delivery to ensure timely reporting of any issues.

4. How to Request a Refund

We do not typically require you to return items. However, in certain cases, we may request that you return the item before processing a refund. If a return is required, we will provide instructions and may cover return shipping costs depending on the circumstances.

5. Refund Methods

Refunds will be processed using the same payment method used for the original purchase. Depending on your payment provider, it may take additional time for the refunded amount to appear in your account.

• Credit/Debit Card Refunds: 5-10 business days to process
• Bank Transfer Refunds: 3-5 business days to process
• Digital Wallet Refunds: 1-3 business days to process

6. Non-Refundable Items

The following items are generally not eligible for refund:

• Digital products or downloadable content
• Gift cards or promotional codes
• Items marked as final sale or clearance
• Products that have been used, consumed, or altered (unless defective)

7. Third-Party Affiliate Products

For products purchased through affiliate links on our website:

• The refund policy of the actual retailer or manufacturer will apply, not Craft Corner India's refund policy
• You will need to contact the retailer directly for refund requests
• We are happy to assist you in finding the appropriate contact information for the retailer if needed

8. Exchanges

If you wish to exchange an item rather than receive a refund, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to the Refund Policy constitutes acceptance of those changes.

10. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at: