Privacy Policy
Last Updated: October 15, 2023
At Craft Corner India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftcornerin.com, including any other media form, media channel, mobile website, or mobile application related or connected to our website.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automatic Collection
When you visit our website, we automatically collect certain information using technologies such as cookies, web beacons, and server logs. This information helps us improve our website and provide a better user experience.
2.3 Information from Third Parties
We may receive information about you from third parties, such as business partners, advertising networks, analytics providers, and search information providers. This information may be combined with other information we have collected about you.
3. How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Providing and maintaining our website and services
- Processing and fulfilling your orders and transactions
- Sending you order confirmations, updates, and support messages
- Sending you marketing communications about our products, services, and promotions
- Personalizing your experience and delivering content relevant to your interests
- Improving our website, products, and services
- Administering contests, promotions, surveys, and other site features
- Protecting against fraud, unauthorized transactions, and other illegal activities
- Complying with legal obligations
4. Disclosure of Your Information
We may disclose your personal information to the following categories of recipients:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting, customer service, and marketing assistance.
4.2 Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Business Transfers
We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
4.5 With Your Consent
We may disclose your information for any other purpose with your consent.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
5.1 Access and Portability
You may request access to your personal information that we hold and request that this information be provided in a structured, commonly used electronic format.
5.2 Correction
You may request that we correct any inaccurate or incomplete personal information about you.
5.3 Deletion
You may request that we delete your personal information, subject to certain exceptions.
5.4 Restriction
You may request that we restrict the processing of your personal information under certain circumstances.
5.5 Objection
You may object to our processing of your personal information for direct marketing purposes or based on our legitimate interests.
5.6 Withdraw Consent
You may withdraw your consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at the address below, and we will take steps to remove that information.
9. Changes to this Privacy Policy
We may update our privacy policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Craft Corner India
97, Akanksha Heights, Goregaon
Darjeeling - 497942
India
Email: privacy@craftcornerin.com
Phone: +963254503633